Last updated: 1 November 2026
Who we are
Ujjwal Financial is a financial services platform operated by UJJWAL FINANCIAL SERVICES PRIVATE LIMITED (UFSPL), a Non-Banking Financial Company (NBFC) registered with the Reserve Bank of India (RBI), bearing Corporate Identity Number (CIN): U74999HR2012PLC046356.
Step 1: Write or call us
Email help@ujjwalfinancial.com or call 1800 202 6198 (toll-free). Please share your name, registered mobile number, application or loan number and details of the issue. You can also write to us at 76, Defence Colony, Hisar, Haryana, 125001, India.
Step 2: Our response
We acknowledge your complaint and aim to resolve it within 5 working days, as per RBI norms. If more time is needed, we will tell you why.
Step 3: Escalate if needed
If you do not receive a reply within 30 days, or you are not satisfied with our response, you may lodge a complaint with the Reserve Bank of India through its Complaint Management System at cms.rbi.org.in under the RBI Integrated Ombudsman Scheme.