Last updated: 1 November 2026
1. Who we are
UJJWAL FINANCIAL SERVICES PRIVATE LIMITED (UFSPL) operates Ujjwal Financial. This policy explains how we handle your personal information.
2. Information we collect
- Identity and contact details: name, mobile number, email, address, date of birth, PAN and Aadhaar details as required for KYC.
- Financial details: income, employment or business information, bank details and repayment history.
- Documents and photographs you upload.
- Technical data: device, browser, IP address and pages visited.
3. How we use it
- To assess and process your loan application and manage your account.
- To verify identity and prevent fraud, as required by law and RBI directions.
- To send letters, receipts, reminders and service messages.
- To improve our website and services.
4. Sharing
We share information only with credit information companies, payment and banking partners, verification providers, auditors, regulators and law enforcement where required, and with service providers who work on our behalf under confidentiality obligations. We do not sell your personal information.
5. Retention
We keep records for as long as needed to serve you and to meet legal and regulatory requirements.
6. Your choices
You may ask to access or correct your information, or withdraw consent for marketing messages, by writing to help@ujjwalfinancial.com or call 1800 202 6198. Some information must be retained by law.
7. Security
See our Data Security Policy for the safeguards we use.
8. Cookies
See our Cookie Policy.
9. Changes
We may update this policy. The latest version is always on this page.